Last updated: 28 Jul 2026
1. Who we are
This website is operated by Asphalt Burner Services Ltd (“ABS”, “we”, “us”, “our”), an independent asphalt burner engineering company. We are the data controller for the personal information described below.
- Business address: Unit 1-5, 3a Desertmartin Road, Tobermore, BT45 5QY, Northern Ireland
- Email: enquiries@burnerservices.com
- Phone: +44 (0)28 7946 9501
2. The information we collect
We collect personal information when you:
- Contact us — through our contact form, by email or by phone. This usually includes your name, company, email address, phone number and the details of your enquiry.
- Correspond with us — anything further you choose to share in messages or calls.
- Use the website — our hosting provider automatically logs limited technical data (such as IP address, browser type and pages visited) to keep the site secure and running.
We do not collect special category data, and we do not buy or sell personal information.
3. How we use your information, and our lawful basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Responding to your enquiry and providing quotes or information | Legitimate interests, and/or steps taken at your request before entering a contract |
| Providing servicing, spares, breakdown support and other services | Performance of a contract |
| Keeping records of correspondence | Legitimate interests (running our business) |
| Site security and maintenance | Legitimate interests |
Where we rely on legitimate interests, our interest is in operating the business and responding to people who contact us, balanced against your rights.
4. Cookies
This website uses only essential cookies. See our Cookie Policy for details.
5. Who we share your information with
We share personal information only where necessary, with:
- Our website hosting provider (DigitalOcean) and our email provider, who process data on our behalf under written terms and may not use it for their own purposes.
- Professional advisers, or authorities, where we are legally required to.
Where a provider stores data outside the UK, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).
6. How long we keep your information
- Enquiries that don’t lead to work: up to 12 months, then deleted.
- Customer and contract records: 6 years, to meet legal and accounting requirements.
7. Your rights
Under UK data protection law you can ask to: access the information we hold about you; have inaccurate information corrected; have it erased in certain circumstances; restrict or object to our use of it; receive a portable copy of information you gave us; or withdraw consent where we rely on it.
To exercise any of these, email enquiries@burnerservices.com. We will respond within one month.
8. Complaints
Please contact us first if you have a concern. You can also complain to the Information Commissioner’s Office (ICO), the UK regulator — ico.org.uk, helpline 0303 123 1113.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
10. Contact
enquiries@burnerservices.com · +44 (0)28 7946 9501 · Unit 1-5, 3a Desertmartin Road, Tobermore, BT45 5QY.